How Your Wallet And Account Data Is Used
Our Privacy Policy covers the details you submit when creating an account, the phone verification step before account access, device and browser signals, support messages, and records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these details to maintain your
-
1
account, match payment status, investigate a receipt, protect the account from unauthorised use and meet applicable requests. Payment records can include a reference, amount, time and status, while we do not need your wallet password to check a transaction. We retain records only for the period
-
2
needed for these purposes or a lawful obligation. Access and eligibility depends on local law. Where local law permits, you may ask us about your stored data, request a correction or ask how a record is used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
